The voucher can be exchanged in one of our tourism information centres :

South Station (arrival international trains)
open in winter : from Monday to Thursday, from 8 am till 5 pm; Friday from 8 am till 8 pm; Saturday from 9 am till 6 pm; Sunday from 9 am till 2 pm
open in summer : from 8 am till 8 pm; Friday from 8 am till 9 pm
closed : 25/12 and 1/01

Grand-Place (Town Hall)
open : daily from 9 am till 6 pm
closed : every Sunday from 1/01 till 28/02; 25/12; 1/01

BIP - Place Royale
open : daily from 10 am till 6 pm
closed : 25/12 and 1/01

Sales terms and conditions :
This voucher is valid for redemption only by the person(s) named above. It s not transferable, has no cash value, and may be redeemed only once.
BI-TC will not refund any unused or partially used activities or services.